Class-Navi+Refund & dispute policy
Last updated: May 19, 2026 · Business: Class-Navi+
Class-Navi+ sells digital software subscriptions only. We do not ship physical goods; return shipping does not apply.
Refund policy
- Monthly subscription: Fees are charged in advance for each billing period. If you cancel, you retain access through the end of the paid period; we do not prorate partial months unless required by law or stated at checkout.
- Duplicate or erroneous charges: Contact us within 14 days at support@centerflowapp.com with your account email and charge details. We will review and issue a refund when appropriate.
- Technical failure: If paid features are unavailable due to a fault on our side for an extended period, contact support. We may extend access or issue a partial refund at our discretion.
- No refund for change of mind after substantial use in a billing period, except where consumer law requires otherwise.
How to request a refund
- Email support@centerflowapp.com from your account email.
- Include the date of charge and a brief explanation.
- We will respond within 2 business days when possible.
Approved refunds are processed through Stripe back to your original payment method. Timing depends on your bank or card issuer (typically 5–10 business days).
Disputes and chargebacks
Before opening a dispute with your bank or card network, please contact us. We can often resolve billing mistakes faster than a chargeback investigation.
- We will provide transaction records and subscription status to payment processors when disputes are filed.
- Frivolous or abusive chargebacks may result in account suspension.
Physical goods
Not applicable, Class-Navi+ does not sell physical products.